A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel, answers and processes all phone calls received plus handles all special requests for services or information, and assist with any other assigned task in accordance with hotel policies and procedures to deliver outstanding guest service and financial profitability.
We offer team members an *401(k)*retirement plan and employer-sponsored health benefits for team members and their dependents upon meeting eligibility requirements to protect your income and maintain your health utilizing these benefits: Short-term disability, dental, vision, hospital confinement, accident, critical illness, and life insurance.
*Minimum Experience, Education, Skill & Physical Requirements:* Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening.
*Must be:*at least 18 years of age, flexible in hours and days worked, able to work both morning and evening shifts, able to work on the weekdays, able to work on the weekends, during holiday periods, able to follow written and verbal directions, capable of working in a fast-paced environment with multiple interruptions, able to spend the majority of the day walking, standing, typing, and talking.
*MUST HAVE PREVIOUS HOTEL OR CUSTOMER SERVICE EXPERIENCE*
Full-Time and Part-Time Positions Available
Submit resume: *Online, fax to 843-797-3538, or in person.
*
\*\*Please note the position requires you to work a combination of both Morning & Evening Shifts during all days of the week and on-call for the graveyard shift.
Job Types: Full-time, Part-time
Pay: $13.
00 - $15.
00 per hour
Benefits:
* 401(k)
Schedule:
* 8 hour shift
Work setting:
* In-person
Application Question(s):
* Are you able to work the Morning shift: 7a.
m.
to 3p.
m.
?
* Are you able to work the Evening shift: 3p.
m.
to 11p.
m.
?
* Are you able to work the Graveyard shift: 11p.
m.
to 7a.
m.
?
* Are you able to work during the holiday periods?
Education:
* High school or equivalent (Preferred)
Experience:
* Hotel Experience: 1 year (Preferred)
* Front Desk: 1 year (Preferred)
Work Location: In person
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