Guest Service Agent

Limited Hotel by Marriott is hiring a *Front Desk Agent* and offers amazing benefits to their team members.
\* Free on-site parking \* Medical after 45days \* Paid time off, Sick pay & Holiday pay after 45days \* 401k fully vested after 45days\* Hotel Discounts a nd so much more! Duties and Responsibilities Your responsibilities include, but are not limited to: * Ensure guests are greeted upon arrival by making time to interact effectively with guests.
Respond appropriately to guest complaints, solicit feedback and build relationships drive continuous improvement in guest satisfaction.
* Provides guests with prompt service, professional attention and personal recognition.
* Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner.
* Assist with developing plans to increase occupancy and ADR through walk-ins and upselling at the front desk * Managing airline/crew and assigning rooms.
* Reconciling open balances in Lightspeed Perform other duties as assigned.
*Marriott and Lightspeed PMS experience preferred.
* Job Type: Full-time Pay: From $16.
00 per hour Expected hours: No less than 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Flexible spending account * Free parking * Health insurance * Life insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Retirement plan * Vision insurance Schedule: * 8 hour shift * Weekends as needed Work setting: * In-person Ability to Relocate: * Charleston, SC 29403: Relocate before starting work (Required) Work Location: In person