Customer Service Representative (CSR)

*Club Role - Customer Service Representative (CSR)* _Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun.
We are searching for energetic and charismatic individuals to join our team!_ *Job Summary* The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.
*Duties & Responsibilities* * Greet and check in all members, guests, and prospective members * Answer phone calls in a polite and professional manner * Inform prospective members about our membership options and current promotions * Facilitate necessary updates to members’ accounts * Ensure all retail items are fully stocked * Operate the POS system and accept payments * Assist in maintaining the neatness and cleanliness of the club * Other duties as assigned *Qualifications* * High school diploma or equivalent * Customer service - 1 year (preferred) * CPR/AED certification (preferred) * Basic computer proficiency * Professional attitude * Upbeat and positive personality * Efficient and effective communication skills * Ability to multi-task and excel in a busy environment *Job Requirements* * Pass drug screening * Background check * Use of finger scan technology for recording time worked * Not eligible to work remotely Job Type: Part-time Pay: From $10.
00 per hour Shift: * Evening shift Weekly day range: * Monday to Friday * Weekends as needed Work setting: * In-person Work Location: In person