*Blanton & Sons Heating, Cooling, and Plumbing - CSR*
Blanton & Sons is on the hunt for the newest addition to our team!
Blanton & Sons is a local and family-operated HVAC & Plumbing Company, serving the Charleston area for over 25 years! We strive to provide superior service and care for all of our clients; from the moment they call in to schedule, to the second we arrive at their home to resolve any and all worries.
The ideal candidate is an all-in-one package of organized, efficient, and a multitasking pro; all the while remaining as cool as a cucumber in even the most chaotic of times!
This full-time position offers an average of 40-45 hours per week, Monday through Friday, 9AM - 6PM.
Holidays off include Birthday, New Years, Fourth of July, Thanksgiving, and Christmas.
This position will assist with clerical and daily operations including but not limited to:
* Answering phone calls
* Scheduling service calls
* Routing correspondence
* Handle requests and inquiries appropriately
* Answering office phones 1-2 weekends a month
*Requirements*
Required Knowledge, Skills & Abilities
* 1+ year experience in customer service preferred
* Service Titan software experience preferred
* Able to manage a wide variety of inquiries in a very fast paced setting
* Strong customer service and communication skills
* Comfortable speaking on the phone and working with computers
* Ability to model and act in accordance with Blanton & Sons guiding principles
*Disclaimer: *The above job description is not an exhaustive list of all of the duties and responsibilities of the position, nor should it be construed as a contract.
As with all positions at Blanton & Sons, employment is “at will” or voluntary on both the part of the employee or employer.
This means employment can be terminated by either party with or without notice and/or with or without cause.
_Blanton & Sons is an equal opportunity employer.
We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state or local laws, including but not limited to race, color, sex, ancestry, age, national origin, religion, mental or physical disability, marital status, family responsibility, sexual orientation, gender identity or expression, pregnancy, personal appearances, tobacco use, matriculation or political affiliation, genetic information or any protected veteran status.
This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
_
*CAN APPLY ON COMPANY WEBSITE: https://www.
blantonandsons.
com/careers*
Job Type: Full-time
Pay: $14.
00 - $18.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Vision insurance
Experience level:
* 1 year
* No experience needed
Shift:
* 8 hour shift
* Day shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
* Office
People with a criminal record are encouraged to apply
Application Question(s):
* Do you have at least one year of customer service experience?
* Do you have experience with Service Titan software?
* Do you have experience using Dialpad phone software or any internet-based phone system?
Work Location: In person
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