Are you ready to dive into a career where every day is a new adventure?
Do you thrive on providing exceptional service and solving problems with a smile?
Plumb Pro+, Charleston's premier plumbing company, is on the lookout for a Customer Service Representative who's passionate about customer satisfaction!
Who We Are:
At Plumb Pro+, we don't just fix pipes and HVAC units; we build relationships with our customers.
Our commitment to excellence, professionalism, and outstanding service has made us the go-to plumbing and HVAC solution in South Carolina.
With a growing fleet of service vehicles and a stellar team of experts, we're dedicated to delivering top-notch solutions with a smile.
Why Join Us:
Dynamic Team: Join a group of passionate, skilled professionals who love what they do and are eager to support your success.
Training and Growth: We invest in your development, providing ongoing training and opportunities for advancement within the company.
Competitive Compensation: Enjoy a competitive salary ($17 - $22 an hour) and benefits package, including health insurance and retirement plans.
Cutting-Edge Technology: Work with the latest technology and tools to provide efficient solutions.
Your Role: As a Customer Service Representative at Plumb Pro+, you will:
Act as the first point of contact for our valued customers, ensuring they receive prompt and courteous service.
Listen attentively to customer inquiries, assess their needs, and dispatch the appropriate professionals.
Schedule service appointments and follow up with customers to ensure satisfaction.
Collaborate with our skilled team to coordinate service requests and provide seamless customer experiences.
Maintain accurate records and provide administrative support as needed.
Qualifications:
Exceptional communication and interpersonal skills.
Customer-focused mindset with a passion for exceeding expectations.
Strong organizational abilities and attention to detail.
Ability to thrive in a fast-paced, team-oriented environment.
Must be able to be in office full time 5 days a week, remote work and part time are not available.
Prior customer service experience is a plus, but we're willing to train the right candidate!
Location: Plumb Pro+ is located in beautiful Goose Creek South Carolina, offering a fantastic quality of life with a warm community atmosphere and a plethora of outdoor activities to enjoy.
If you're ready to embark on a rewarding career journey with Plumb Pro+ and become a vital part of our success story, we want to hear from you!
Join us in our mission to provide top-notch plumbing solutions and customer service that Charleston residents can trust.
Apply Now: Send your resume telling us why you're the perfect fit for the Plumb Pro+ Customer Service Representative role.
Don't miss out on the opportunity to be part of our Plumb Pro+ team!
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