Kiawah Island Golf Resort consistently ranks as one of the country’s top resorts.
It is home to The Sanctuary, one of the only Forbes Five Star and AAA Five Diamond hotels in South Carolina, as well as nearly 500 private villas and luxury homes, and five championship golf courses, including The Ocean Course.
We strive to enhance southern hospitality by taking care of our employees and guests.
Benefits:
• Salary position
• Medical, Dental, Vision, 401(k) options
• Employee Meal Program
• Discounts on Golf, Tennis, Accommodations, Dining & More
• Work in paradise!
Expectations & Responsibilities:
• Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.
• Demonstrate comprehensive knowledge of the resort, services, and facilities, including personnel, features and hours of operation.
• Demonstrate effective knowledge of resort amenities, nearby places of interest and necessity, and Charleston businesses, attractions, and activities.
• Assist staff whenever necessary in performing all job functions.
• Conduct ongoing training with existing staff and ensure that new staff is certified as required.
• Accommodate all guest requests in an accurate and efficient manner.
• Coordinate all group requests and needs.
• Communicate proactively, cooperatively, and appropriately with other hotel and resort departments regarding guests’ needs and preferences as well as property situations.
• Maintain discretion and security for the guests.
• Monitor and maintain cleanliness and working conditions of department equipment and supplies.
• Prepare work orders for equipment repairs and distribute to maintenance
• Ensure that all pertinent information is documented in daily End of Shift emails.
• Conduct performance appraisals of designated staff as required.
• Successful completion of the training/certification process.
• Comply with procedures and requirements established in the Front Office Manual.
Qualifications:
• College education preferred with preference in Hospitality studies
• At least two years of front desk experience preferred
• Excellent written and spoken communication skills
• High aptitude for computer programs
• Excellent organization habits
Essential Physical Requirements:
• Must be able to lift and carry up to 20 pounds across short-medium distance.
• Must be able to work on site due to daily needs of the job requirements.
Join our team and work in paradise!
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.
We truly appreciate your interest in Kiawah Island Golf Resort.
If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.
com.
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