Callie's Hot Little Biscuit is looking to hire a full time Customer Service Specialist for our Production Bakery in North Charleston, SC.
This position will work approximately 40 hours a week with some overtime.
Benefits include Vacation, Sick Time, Health, Dental, Vision, Life Insurance, Maternity Leave, 401(k) with company match, rewards and recognition pay, holiday pay, parking and more!
WHY WE NEED YOU.
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The Customer Service Specialist at Callie’s Hot Little Biscuit responds to customers with questions, gives customers information about products and other administrative responsibilities.
To do well in this role you need excellent time management skills and to be able to remain calm when customers are frustrated and have experience working with computers.
ABOUT CALLIE'S HOT LITTLE BISCUIT
Founded in 2005 with the goal of making the tender, buttery, made-by-hand biscuits by Carrie Morey's mother accessible across the country, we are widely recognized as an iconic Southern brand with national retail exposure and a cult-like following.
Our small grab & go eateries serve a variety of piping hot biscuits, pimento cheese sandwiches, and other locally inspired breakfast, lunch, and late-night treats.
Our artisan goods have garnered 23 sofi awards from the Specialty Foods Association, and our eateries have landed on the 2019 Fortune 100 Fastest-Growing Inner City Businesses list.
Our motto: Rise tall.
Be warm and buttery on the inside.
Be open to anyone's jam.
Be a Biscuit.
The "Be a Biscuit" motto encourages us to be confident, kind toward ourselves and others, and accepting of all.
We all know that biscuits rise taller in the oven when they touch on the tray.
We believe that when we stand together as a united humankind, we will rise taller.
This leads to a work culture that is team-oriented, supportive, motivating, and encouraging.
QUALIFICATIONS
A minimum of 1 year Customer service experience
Strong Microsoft Office knowledge as well as the ability to learn voice over IP (VOIP)
Quickbooks Experience preferred
Social Media Platform experience preferred
Ability to speak to learn and speak to customers about our products
WORK SCHEDULE
This position will work Monday through Friday with limited weekend week.
General work hours are 8:00am to 4:00pm but may vary due to scheduling.
READY TO JOIN OUR TEAM?
We understand your time is valuable, and that is why we have a very quick and easy application process.
If you feel that you have the right attitude for this bakery job, please fill out our initial 3-minute, mobile-friendly application.
We look forward to meeting you!
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