Job Description
Are you looking for something more than a job? At Aucera, we want to make sure that work is more than just a four-letter word.
We want you to be part of something that you enjoy and we want to train you for your dream career.
At Aucera your resume building growth is a priority.
As a Call Center Sales Agent, you will ensure a memorable customer experience by using needs based selling strategies – listening, probing, educating - determine the customer’s needs and help them select the appropriate products and services.
While working At Aucera, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future.
Imagine adding the below skills to your resume!
Communication and presentation
Listening, critical thinking and problem solving
Adaptability and team building
Decision making
Goal setting and time management
Confidence and relevant work experience
The list will continue to grow during your employment with us.
The development we give you in each of these areas will help you expand your resume with skills that can lead you on the path to careers in industries like sales, management, technology, and beyond.
And we will support your professional growth, whether At Aucera or beyond.
Job Responsibilities
Specific duties for this role include:
Answering customer requests or inquiries
Upselling products and/or services to the customer
Identifying and resolving customer issues using problem-solving skills
Building a positive rapport across a variety of personality types
Continually maintaining a working knowledge of our clients' products, services and promotions
Putting the customer first and remaining polite and professional at all times
Documenting all customer information, communications and sales in a computer system
Benefits
Here’s just some of what we have to offer:
Competitive compensation - base salary + incentives
Set schedule
Flexible pay: direct deposit with daily and weekly options
Healthcare coverage and 401K
Paid on-the-job training
Supportive and motivating staff to help you succeed
Rapid opportunities for advancement
Professional and upbeat office setting
Job Requirements
Requirements for this CSR role include the below:
Goal oriented with a healthy competitive spirit
Strong attention to detail, dependability, and follow through
Working knowledge of Windows-based software
Flexibility to adapt to changes in a growing organization
Self-motivated, positive attitude, and a love for hard work
Previous sales experience, a plus
Background and/or drug test may be required
Come for a job, INVENT your career!
Apply now!
ABOUT AUCERA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
DAI700MP
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